E-Ticket
Task Request System
Streamlining Sticker Requests with Real-Time Tracking and Smart Notifications — Transforming manual workflows into a centralized, efficient, and transparent system.
Sticker-System is a web-based application developed to streamline and digitize the sticker printing request workflow. It replaces the informal, manual request process and provides a structured platform where users can submit, track, and manage sticker jobs with ease. The system supports real-time status tracking and integrates with Telegram for seamless notifications, ensuring that no request goes unnoticed.
Previously, sticker printing requests were made through the Line app and by in-person verbal communication without any written records. This caused several issues in the workflow, such as tasks being forgotten, miscommunications, or lost messages within chat threads. There was no centralized system to track job statuses or record pickups, resulting in frequent confusion and delays between requesters and the printing team.
The new Sticker-System introduces an online request form, real-time job tracking, and automated status updates via Telegram notifications. Each request follows a clear workflow—from submission and approval to printing and pickup—with timestamps and logs for accountability. This solution minimizes miscommunication, improves task visibility, and ensures every job is completed on time and properly recorded.
Key Features
- Online Request Form
- Real-Time Job Tracking
- Telegram Notification Integration
- Pickup Confirmation System
- Role-Based Access Control
- Job History & Logging